PRIVACY POLICY & INFORMATION NOTICE

AADPA respects the privacy of website visitors and is committed to keeping all your personal information confidential.

Thank you for visiting our website (“Site”). The Australasian ADHD Professionals Association (“AADPA”, “we”, “our”) is a not-for-profit, member-driven association providing educational resources for professionals working in the field of ADHD. We are committed to treating the personal and business information of our Site users, members, and vendors with respect and sensitivity.

This Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we will collect and process any personally identifiable information, such as your name, email, address, financial account information, etc., that we collect from you, or that you provide to us.

This website uses cookies to personalize your experience and target communication. To learn more about our Cookie policy including how to opt out of our Cookies, please note that if you disable cookies you may not be able to use all the features of our site.

As our services evolve and we perceive the need or desirability of using your personal data collected in other ways, we may from time to time amend this Privacy Policy. The effective date appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.

By providing your Personal Data to us in any format (e.g., via email, telephone, fax, or in person) and/or continuing to use any of our services or visiting our Site you accept and consent to the practices described in this Privacy Policy and Information Notice together with our Site Terms of Use, and Cookies.

Our Commitment to Privacy

AADPA is committed to protecting your privacy and handling your personal information responsibly. We follow privacy best practices to maintain your trust and ensure your information is secure. We believe in transparency about how we handle your information and are committed to:

  • Collecting only information necessary for our educational and membership services
  • Using your information only for the purposes you would reasonably expect
  • Protecting your information with appropriate security measures
  • Giving you control over how we communicate with you
  • Being open about our privacy practices

1. What Personal Information Do We Collect?

We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, register for Membership or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services and Site features.

For the purposes of this Policy, “Personal Information” means information that identifies you as an individual or from which your identity can be reasonably determined.

Personal Information can include:

  • Contact details – such as name, address, email, and phone number
  • Professional information – such as job title, workplace, professional credentials
  • Membership information – such as membership category, payment details, participation in events
  • Educational interests – such as areas of ADHD practice, training preferences

AADPA collects only Personal Information that is relevant for our educational and membership services. We do not use your Personal Information in ways that are incompatible with the purposes for which it was collected or for which you have consented.

You can visit our Site without telling us who you are or revealing any Personal Information. But to access member services, events, or educational resources, we may ask you for Personal Information.

2. How We Collect Information

Information You Give Us
When you contact us through our Site, by phone, email, or at AADPA events, we may collect:

  • Contact information – name, address, email, phone
  • Membership applications – professional information, qualifications, work history
  • Event registrations – dietary requirements, accessibility needs
  • Payment information – credit card details for membership fees or event registration (processed securely through third-party payment providers)
  • Professional development – training records, continuing education requirements
  • Communication preferences – how you’d like to hear from us

Information We Collect Automatically
When you visit our Site, we automatically collect:

  • Technical information – IP address, browser type, device information, operating system
  • Usage information – pages visited, time spent on site, links clicked, downloads
  • Location information – general geographic location based on IP address

This information helps us improve our Site and understand how our members use our resources.

3. How We Use Your Information

We use your personal information to:

Core Services

  • Process membership applications and maintain membership records
  • Organize and deliver educational events, webinars, and training
  • Provide access to member resources and educational material
  • Process payments for membership fees and event registration
  • Communicate about ADHD research, practice updates, and professional development opportunities

Member Communication

  • Send newsletters with relevant industry new and updates
  • Notify you about upcoming events, training opportunities, and conferences
  • Share important association updates and governance information
  • Conduct member surveys to improve our services

Website and Service Improvement

  • Analyze website usage to improve user experience
  • Troubleshoot technical issues
  • Ensure website security and prevent fraud

Legal and Administrative

  • Maintain records required for not-for-profit governance
  • Respond to inquiries and complaints
  • Comply with legal obligations where required

4. Sharing Your Information

We do not sell your personal information to anyone. We may share your information in limited circumstances:

Service Providers
We work with trusted third parties to deliver our services:

  • Payment processors – to handle membership fees and event payments securely
  • Email service providers – to send newsletters and member communications
  • Event management platforms – to register attendees for conferences and training
  • Website hosting and analytics – to maintain our website and understand usage
  • Educational content providers – to deliver webinars and online training

All service providers are required to protect your information and use it only for the specific services they provide to AADPA.

Event Information
For AADPA events and conferences:

  • Your name and professional affiliation may appear on attendee lists shared with other participants
  • Photos from events may be used in AADPA marketing materials (we’ll seek consent for identifiable photos)
  • Networking platforms may allow other attendees to connect with you

Legal Requirements
We may disclose information if required by law, court order, or to protect the safety of individuals or AADPA’s operations.

5. Your Rights and Choices

Communication Preferences

  • Unsubscribe from newsletters and marketing emails using the unsubscribe link in any email
  • Update your preferences by contacting us directly
  • Member communications – some communications related to your membership may be necessary for service delivery

Access and Correction
You can request to:

  • Access the personal information we hold about you
  • Correct any inaccurate or outdated information
  • Update your membership details and communication preferences

Account Closure
If you wish to close your membership account:

  • We’ll retain necessary records for legal and tax purposes
  • Marketing communications will cease immediately
  • Historical membership and payment records may be retained as required for not-for-profit compliance

6. Data Security

We implement reasonable security measures to protect your personal information:

  • Secure transmission – sensitive information is transmitted using encryption
  • Access controls – only authorized AADPA staff and volunteers can access member information
  • Third-party security – we select service providers with appropriate security standards
  • Regular reviews – we periodically review and update our security practices

However, no internet transmission is completely secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices appropriate for a not-for-profit organization.

7. Data Retention

We retain your information for as long as:

  • You remain an active member
  • Required for the purposes for which it was collected
  • Necessary to comply with legal obligations or resolve disputes
  • Reasonable for a not-for-profit organization’s operational needs

When information is no longer needed, we securely delete or destroy it.

8. Cookies and Website Analytics

Our website uses cookies to:

  • Remember your preferences and login status
  • Analyze website traffic and user behavior
  • Personalize content and advertisements
  • Improve website functionality

You can control cookies through your browser settings, though this may affect some website features.

9. Third-Party Websites

Our website may link to other professional organizations, research institutions, or educational resources. This privacy policy only applies to AADPA’s website. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our services are designed for healthcare professionals and are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

11. International Transfers

AADPA primarily operates within Australia and New Zealand. If we transfer information internationally (such as to cloud service providers), we ensure appropriate protections are in place.

12. Changes to This Policy

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. We will:

  • Post the updated policy on our website
  • Notify members of significant changes via email
  • Include the effective date of any changes

We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this privacy policy, want to exercise your rights, or have privacy concerns, please contact us via email: admin@aadpa.com.au

We will respond to privacy inquiries promptly and work to resolve any concerns you may have. For general privacy information and guidance, you may also visit the Office of the Australian Information Commissioner website at www.oaic.gov.au.
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Last Updated: March 2025